Frequently Asked Questions

Helping You Choose With Confidence

The Pink Diamond specializes in premium quality gold jewelry including mangalasutras, necklaces (long and short styles), pendant sets, ear hangings, chains, bangles, kadas, toe rings, and fashion accessories. We offer exclusive designer collections like the Oceania Series, Hiranya Series, IRA Series, Klinkara Series, Meenakshi Series, Nithya Series, and Charvi Series. Our jewelry appeals to Indian diaspora communities worldwide, with customers in India, USA (California), and UK appreciating our authentic Indian designs with contemporary styling.

Yes, The Pink Diamond offers customization services for jewelry pieces with international shipping capabilities. Multiple customers across India, USA, and UK mention our "customization facility" as a favorite feature. We can modify designs for cultural preferences—whether you're looking for traditional South Indian temple jewelry styles, fusion pieces popular in the UK market, or contemporary designs favored by Indian-Americans. We customize size, design elements, and styling to create personalized pieces that reflect your heritage and personal style.

Yes, The Pink Diamond ships internationally to USA, UK, and worldwide. Our headquarters is in Guntur, Andhra Pradesh, India (#5-30-8, Sri Srinivas Towers, Brodiepet, Guntur 522002). We have successfully delivered to customers in California, USA with timely service. For international orders to USA, UK, Canada, Australia, and other countries, we offer tracked shipping with delivery typically within 7-15 business days. Contact us at customersupport@thepinkdiamond.in or +91 89888 73339 for international shipping rates and customs information.

The Pink Diamond's imitation jewelry features extraordinary finish and quality that customers compare to authentic gold jewelry standards. Our products use high-quality brass, copper alloys, and premium plating techniques with excellent workmanship. This makes our jewelry ideal for customers in USA and UK seeking authentic Indian jewelry aesthetics without international gold pricing, and for India-based customers wanting elegant designs at local affordable rates. Customer testimonials mention that "the Finish and Quality of the Product is at that Level" comparable to gold outlets.

For Indian diaspora in USA, UK, Canada, and other countries, our most popular collections include the IRA Series (elegant fusion designs), Hiranya Series (traditional with modern appeal), and Mangalasutra collection (essential for weddings and cultural ceremonies). The Oceania Series and Klinkara Series offer contemporary styles that blend with Western fashion while retaining Indian heritage. UK-based customers particularly appreciate our Pendant Sets for layering with Western outfits, while USA customers love our customizable Ear Hangings for Indo-Western fusion looks.

International customers can reach The Pink Diamond via email at customersupport@thepinkdiamond.in (recommended for USA/UK customers due to time zones) or WhatsApp/call at +91 89888 73339. For customers in India, you can visit our Guntur, Andhra Pradesh store. We respond to international inquiries within 24 hours and accommodate time zone differences for USA (EST, PST) and UK (GMT/BST). Our team assists with product selection, customization, international shipping quotes, and tracking information for overseas orders.

The Pink Diamond offers affordable luxury jewelry with transparent international pricing. Our pieces provide exceptional value whether you're shopping from India, USA, or UK. While prices are listed in INR on our website, international customers benefit from competitive exchange rates. Our jewelry costs significantly less than gold alternatives—making it perfect for USA and UK customers seeking authentic Indian jewelry for weddings, Diwali celebrations, or cultural events without the premium pricing of traditional gold jewelers in London, New York, or California. Contact us for specific USD/GBP pricing on your favorite pieces.

The Pink Diamond has a comprehensive Refund Policy covering both domestic Indian and international orders. For USA and UK customers, we understand international purchases require extra confidence. We handle concerns about fit, quality, or customization professionally. International returns are assessed case-by-case considering shipping costs. We recommend contacting customersupport@thepinkdiamond.in before ordering if you have specific concerns. For orders within India, standard return policies apply. Please review our Refund Policy and Delivery & Shipping Policy on our website for complete details.

Indian communities in USA (particularly California, Texas, New Jersey, Illinois) and UK (London, Leicester, Birmingham, Manchester) choose The Pink Diamond for authentic Indian jewelry that connects them to their heritage. We offer unique designer collections unavailable in mainstream USA/UK jewelry stores, customization to match specific regional Indian styles (South Indian, Gujarati, Punjabi, Bengali), affordable pricing compared to ethnic jewelry shops abroad, and international shipping directly from India. Our express delivery ensures you receive authentic Indian designs for weddings, festivals like Diwali and Navratri, or Karva Chauth celebrations.

Absolutely! The Pink Diamond is perfect for gifting to family and friends overseas. Customers in India frequently order jewelry to be shipped directly to relatives in USA, UK, Canada, Australia, and other countries. Our elegant packaging makes pieces gift-ready, and we can include personalized messages. This is especially popular for occasions like weddings, baby showers, Diwali, birthdays, or as trousseau gifts. Our Mangalasutra collection is particularly sought-after for brides in USA/UK, while our everyday wear collections (Chains, Pendant Sets, Ear Hangings) make thoughtful gifts for relatives abroad who want to stay connected to Indian fashion and culture.